Support

We’re here to help

Send us a message, browse the guides, or check the FAQ. Real people, real answers — for the QolSync AI app on iPhone and iPad.

Email us

Send your question and we’ll get back to you. This is the fastest way to reach the team.

Prefer email? Write to support@qolsync.ai.

Help & Guides

Step-by-step guides for every mode, plus a quick start and the privacy basics.

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FAQ

Quick answers about devices, languages, privacy, plans, and troubleshooting.

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Common topics

Microphone permission

Live modes need to hear you, so allow microphone access when prompted. You can change it later in your device Settings.

How live translation works

Choosing languages

Set the language you want to read in — and the spoken language if you know it — before you start. QolSync AI supports 60+ languages.

Set up a conversation

Do my recordings save?

Recording a session is optional and stays on your device. Your transcripts are kept locally and you can export them as text or PDF.

Read about privacy

Which devices?

QolSync AI runs on iPhone and iPad (iOS 18 or later). An Android version is in development.

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